Yeah, we didn’t think so. But today’s online shoppers have high standards for order delivery, and too many businesses unwittingly drive customers away by failing to prevent package loss, theft, and damage.

Research shows that if they have a bad buying experience, customers won’t come back:

• 88% of consumers value their experience with a company just as much as its products
• One-third of consumers won’t shop from a brand again after one bad experience
• 71% of consumers won’t buy again once they lose trust in a business

Fortunately, you can take steps to keep packages safe and customers happy. In this comprehensive ebook, we’ll cover three common shipping disasters, simple strategies to avoid them, and how to mitigate financial loss when things do go wrong.