With these four benefits with their purchase, your shoppers will enjoy
a better shopping experience, resulting in fewer negative reviews and better customer satisfaction.
If your shoppers don’t receive the product or service they purchased in accordance with your terms and conditions, our support team will help them resolve the issue or cover a refund up to $1,000 if necessary.
No one likes finding out they paid more for something than they had to. If your shoppers purchase your product and the price drops within 30 days, we’ll reimburse them the difference up to $100 – no questions asked.
Package Protection covers loss, damage, and theft for every carrier and service level, which results in higher customer ratings and fewer chargebacks. Customers cover the cost, so you don’t pay a thing.
In the event your customer’s identity is stolen, during the 30 days of coverage, we provide access to identity recovery services and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgements, and disputing credit reports.
Purchases protected monthly
Annual trustmark views
Guaranteed retail sales
Even when everything goes right and your product is delivered safely, some things are out of your control.
Our trust-building measures alleviate the impact of negative experiences by handling all claims of damage, theft, and loss of a package.
All of our shopping guarantees, coupled with shipping insurance and our trust badges have a proven record of increasing online sales by 7-10% on average.
Educate your customers about the benefits of your trust-building measures. Providing clear trustmarks throughout your shoppers’ journey will improve the customer experience by showing them right from the start that their purchases are protected by a name known for trust and security.
Manage all guarantees issued, feedback from buyers and store information in a single, intuitive dashboard.