Negative reviews can damage your brand’s reputation, deter potential customers, and affect search engine rankings.
Studies have shown that businesses with an average rating of 3.5 stars on review platforms earn 49% more revenue than businesses with an average rating of 3 stars (Womply, 2021).
With these three free additional benefits with their purchase, your shoppers will enjoy
a better shopping experience, resulting in less negative reviews and better customer satisfaction.
If your shoppers don’t receive the product or service they purchased in accordance with your terms and conditions, our support team will help them resolve the issue or cover a refund up to $1,000 if necessary.
No one likes finding out they paid more for something than they had to. If your shoppers purchase your product or service and the price drops within 30 days, we’ll reimburse them the difference up to $100 – no questions asked.
In the event your identity is stolen, during the 30 days of coverage, we will provide access to identity recovery services, and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgements, and disputing credit reports.
purchases protected monthly
annual trustmark views
guaranteed retail sales
Establishing trust is crucial for the success of any online business. Trust-building measures can help alleviate the impact of negative reviews and enhance the customer experience. With the Norton Shopping Guarantee offering, you can create an environment of trust and confidence that will lead to happier customers and increased sales.
Educate your customers about the benefits of your trust-building measures. Providing clear trustmarks throughout your shoppers’ journey will improve the customer experience by showing them right from the start that their purchases are protected by a name known for trust and security.
Manage all guarantees issued, feedback from buyers and store information in a single, intuitive dashboard.