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For Merchants
Increase Conversions While Protecting Your Shoppers
Norton Shopping Guarantee with Package Protection by EasyPost builds trust with online shoppers at no cost to you.
- Trusted third-party endorsement
- Shopping guarantee
- Package protection
7%
average
conversion lift
5%
average lift in
repeat buyers
> 50%
opt-in for
package protection
What Complete Protection Gets You
Boost Conversion Rates
Convert hesitant shoppers with trust badges, shipping insurance, and guarantees.
Minimize Lost Revenue
Cut back on out-of-pocket shipping losses and customer service costs.
Build Trust With Shoppers
Strategically add third-party trust badges to your site to address shoppers’ concerns.
Fuel Brand Loyalty
With comprehensive protection, shoppers have a great experience with your brand—and come back again.
Easily Resolve Issues
Our agents manage claims on your behalf, making the process hands-off for your business.
Gather Insights Into Buyer Behavior
Track every purchase via our intuitive dashboard.
What Complete Protection Gets You
Boost conversion rates
Convert hesitant shoppers with trust badges, shipping insurance, and guarantees.
Minimize lost revenue
Cut back on out-of-pocket shipping losses and customer service costs.
Build trust with hesitant shoppers
Strategically add third-party trust badges to your site to address shoppers’ concerns.
Fuel brand loyalty
With comprehensive protection, shoppers get a great experience with your brand—and come back again.
Easily resolve customer issues
Our agents manage claims on your behalf, making the process hands-off for your business.
Gather insights into buyer behavior
Track every purchase via our intuitive dashboard.
"Shoppers need these reassurances and the stamp of approval coming from Norton means a lot."
"Shoppers need these reassurances and the stamp of approval coming from Norton means a lot."
— Vishal Sagar, Sr. Director Ecommerce & Digital at JBL
What's Included?
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Package Protection by EasyPost
Package Protection covers loss, damage, and theft for every carrier and service level. Customers cover the cost, so you don’t pay a thing.
Purchase Guarantee
If customers don’t receive their products within your terms of service, we’ll resolve the problem or issue a refund of up to $1,000.
Lowest Price Guarantee
If the price goes down on your site within 30 days of purchase, we’ll reimburse your shopper the difference, up to $100.
Identity Theft Protection
If a shopper’s identity is stolen, we’ll provide access to identity recovery services and reimburse them up to $10,000 for related expenses.
Shopping guarantee benefits last for 30 days.