We've got

you covered

Look for the Norton Shopping Guarantee trustmarks for added benefits for each purchase you make.

Confident shopper
Online shopping

We've got

you covered

Look for the Norton Shopping Guarantee trustmarks for added benefits for each purchase you make.

Confident shopper
Online shopping
Confident shopper
Norton Shopping Guarantee Seal

What is Norton Shopping Guarantee?

Norton Shopping Guarantee is a shopping guarantee offered by online merchants so that you can shop confidently.

When you see Norton Shopping Guarantee trustmarks on an online store, it means the merchant’s identity, financial stability, and ability to honor their sales terms and conditions have been inspected and verified.

View all frequently asked questions »

Benefits for Shoppers

Shoppers receive three benefits with every purchase from a Norton Shopping Guarantee merchant,
free of charge. Benefits are good for 30 days after the purchase date and expire automatically.

Shoppers receive three benefits with every purchase from a Norton Shopping Guarantee merchant, free of charge. Benefits are good for 30 days after the purchase date and expire automatically.

$10,000 Identity Theft Protection

In the event your identity is stolen, during the 30 days of coverage, we will provide access to identity recovery services, and reimburse expenses up to $10,000 for costs like attorney fees, removing criminal judgements, and disputing credit reports.

$1,000 Purchase Guarantee

Didn't receive what you ordered and need help resolving the issue? No worries. If your purchase is covered under the Norton Shopping Guarantee, we will refund you up to $1,000.

$100 Lowest Price Guarantee

If a merchant lowers the price of an item you purchased on their website, let us know and we will refund you the difference, up to $100.

Shop with confidence

Shop Confidently

Your purchase is guaranteed.

Manage Your Purchases

Register for an account after purchasing from a Norton Shopping Guarantee
merchant and manage your purchases and benefits in an intuitive online dashboard.

Register for an account after purchasing from a Norton Shopping Guarantee merchant and manage your purchases and benefits in an intuitive online dashboard.

Manage Your Purchases

Need to
Start A Claim?

We are here to help and filing a claim is an easy process.
Learn more about the claims process and how to start a claim.

We are here to help and filing a claim is an easy process. Learn more about the claims process and how to start a claim.