Device Security

Not all features are available on all devices and platforms.
Norton Family, Norton Parental Control, Norton Cloud Backup, and SafeCam are presently not supported on Mac OS or Windows 10 in S mode.
Windows support includes devices using x86/Intel and AMD Snapdragon/ARM chips.
Versions using Snapdragon/ARM do not include Parental control.

Windows™ operating systems
Microsoft Windows 11 (all versions).
Microsoft Windows 10 (all versions).
Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8.
Start screen browsers.
Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.

Mac® operating systems
MacOS 10.13 or later.
Features not supported: Norton Cloud Backup, Norton Parental Control, and Norton SafeCam.

Android™ operating systems
Android 10.0 or later. Must have Google Play app installed. Multi-user mode not supported.
ColorOS 7.1 or later. Must have Google Play app installed.
Features not supported: Norton Cloud Backup, Norton Parental Control, and Norton SafeCam. 

iOS operating systems 
iPhones or iPads running the current and previous two versions of Apple® iOS.

VPN

Norton VPN is available for Windows™ PC, Mac®, iOS and Android™ devices. It may be used on the specified number of devices during the subscription term. VPN availability subject to restrictions in certain countries, please check your local laws.

Windows™ operating systems 
Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode). 
Microsoft Windows 8/8.1 (all versions). 
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later. 
Some of the existing Norton Device Security and Norton VPN products are not compatible with Windows OS on ARM devices.

Mac® operating systems 
Mac OS X 10.12.x (Sierra) or later.

Android™ operating systems 
Androids running 10.0 or later. Must have Google Play app installed.
iOS operating systems 
iPhones or iPads running the current and previous two versions of Apple® iOS.

No one can prevent all cybercrime or identity theft.

*Important subscription, pricing, and offer details:

Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

2 Requires an automatically renewing subscription for a product containing antivirus features. For further terms and conditions, please see norton.com/virus-protection-promise.

3 If your plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrollment.

4 Only available on Windows systems (but not in S mode or on ARM processors).

5 Restrictions apply. Automatically renewing subscription required. If you are a victim of identity theft and not satisfied with our resolution, you may receive a refund for the current term of your subscription. See Lifelock.com/Guarantee for complete details.

6 Location Supervision features are NOT available in all countries. Click here for details. To work, the child’s device must have the Norton Family app installed and be turned on.

7 Automatic Deepfake Protection works only on YouTube and Facebook for videos in English, manual scan can be used on other platforms. It requires a Windows Copilot+ PC with a compatible Qualcomm or Intel processor and a supported browser. For system requirements and compatibility, see https://norton.com/deepfakesupport.

9 Based on a test of eight other leading VPN products selected by Gen in the VPN Products Performance Benchmarks report conducted by PassMark Software commissioned by Gen, November 2023.

12 Identity Lock cannot prevent all account takeovers, unauthorized account openings, or credit file inquiries. Deactivates if you downgrade or cancel your subscription.

† We do not monitor all transactions at all businesses.

††† Up to $1 million for coverage for Lawyers and Experts, collectively, if needed, for all plans. Reimbursement and expense compensation varies according to plan—up to $1 million for Ultimate Plus, up to $100,000 for Advantage, and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third-party insurance companies.

‡ Monitoring available on Windows™ PC, iOS, and Android™ devices. Not all features available on all platforms.

§ Monitoring not available in all countries and varies based on region.

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