Norton Shopping Guarantee

Start a Claim

we're here to help

Start a claim

After purchasing from a Norton Shopping Guarantee partner, you should receive an email with your guarantee number and purchase date. Your guarantees are good for 30 days after the purchase date and automatically expire, there is no subscription to cancel.

With each purchase you receive identity theft protection, a purchase guarantee, and lowest price guarantee. If you need to file a claim to receive on of these services, simply initiate your claim within the 30 day window by following these simple steps.

Start a claim
Starting a claim step 1
step 1

Create your FREE account

Create a free Norton Shopping Guarantee account to access your benefits.

Step 2

Login

Login to your Norton Shopping Guarantee shopper dashboard. Your eligible purchases will be displayed on the homepage of your dashboard.

Starting a claim step 2
Starting a claim step 3
step 3

Start a Claim

Select the applicable claim; purchase guarantee, price claim, and/or identity theft protection for the eligible purchase.

It's that easy!

Start your claims process today and we'll work to get your issues resolved.

we're here to help

Start a claim

After purchasing from a Norton Shopping Guarantee partner, you should receive an email with your guarantee number and purchase date. Your guarantees are good for 30 days after the purchase date and automatically expire, there is no subscription to cancel.

With each purchase you receive identity theft protection, a purchase guarantee, and lowest price guarantee. If you need to file a claim to receive on of these services, simply initiate your claim within the 30 day window by following these simple steps.

Start a claim
Starting a claim step 1
step 1

Create your FREE account

Create a free Norton Shopping Guarantee account to access your benefits.

Starting a claim step 2
Step 2

Login

Login to your Norton Shopping Guarantee shopper dashboard. Your eligible purchases will be displayed on the homepage of your dashboard.

Starting a claim step 3
step 3

Start a Claim

Select the applicable claim; purchase guarantee, price claim, and/or identity theft protection for the eligible purchase.

It's that easy!

Start your claims process today and we'll work to get your issues resolved.

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